Privacy Policy

1. Introduction

Joincrewviw Italia Srl ("we", "us", "our") is committed to protecting the privacy of visitors to joincrewviw.com and clients of our architectural and construction services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the EU General Data Protection Regulation (Regulation 2016/679, "GDPR") and Italian Legislative Decree 196/2003 as amended.

2. Data Controller

The data controller is Joincrewviw Italia Srl, Via Torino 45, 20123 Milan, Italy. You may contact our Data Protection Officer at [email protected].

3. Personal Data We Collect

• Contact data: name, email, phone, postal address submitted via our contact forms.
• Project data: budget range, project type, site information, design preferences.
• Technical data: IP address, browser type, device identifiers, pages visited, referring URLs.
• Communications: records of correspondence, meeting notes, and contractual documents.

4. Legal Basis and Purposes

We process your personal data on the following legal bases under Article 6 GDPR:

• Your consent, for marketing communications and non-essential cookies.
• Performance of a contract, to deliver design and construction services.
• Legitimate interests, to operate and improve our website and services.
• Legal obligation, to comply with tax, accounting, and construction law in Italy.

5. Data Sharing

We do not sell your personal data. We may share it with: (a) our structural engineers, contractors, and suppliers strictly for project delivery; (b) IT, hosting, and email service providers acting as processors under GDPR Article 28; (c) regulatory authorities where required by law.

6. International Transfers

Personal data is stored within the European Economic Area. Where transfers outside the EEA occur, we use Standard Contractual Clauses approved by the European Commission.

7. Retention

Contact enquiries are retained for 24 months. Client project files are retained for 10 years after project completion, consistent with Italian civil and tax law. Accounting records are kept for the statutory period of 10 years.

8. Your Rights

Under Articles 15–22 GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. You may withdraw consent at any time. To exercise these rights, contact [email protected]. You may also lodge a complaint with the Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).

9. Security

We implement encryption in transit (TLS 1.3), access controls, staff confidentiality agreements, and regular security audits. Despite our best efforts, no method of transmission over the Internet is 100% secure.

10. Changes

We may update this Privacy Policy. Material changes will be notified via the website banner. The "Last updated" date reflects the most recent version.